¶ Subscription Section
The Subscription section allows you to change your current plan, manage add-ons, update payment details, and view invoices associated with your BeMob account.
¶ Details
In this section you can find the following details on your BeMob subscription:
- Current plan — a pricing plan of your BeMob account at the moment you accessed the Subscription section.
At the time this guide is posted (September, 2026) there are 4 plans available with BeMob: Free, Professional, Business, Enterprise.
BeMob plans differ from each other in terms of amount of events, data retention, domains, overage cost and available features. - Monthly payment — the cost of the subscription for 30 days of using BeMob.
The cost of the plan should be always paid upfront at the beginning of billing period. - Next plan — a planned subscription change which will happen at the beginning of the next billing period.
For instance, if you decide to downgrade from one prepaid plan to another or from the paid plan to Free plan, this change can only be applied from the next billing period. The plan to which your subscription will be changed at the beginning of the next billing period will be displayed as the next plan.
BeMob subscription is based on auto-collection. If you do not change your BeMob plan before the next billing period starts, the subscription will be renewed automatically and the cost will be collected from the card added in your account or any other alternative payment method associated with your account.
- Current period — the start and end dates of your current billing period. A billing period includes 30 days.
- Events included — amount of events (impressions, clicks, visits, conversions) included in the 30 days of billing period.
- Events used — amount of events (impressions, clicks, visits, conversions) used during the 30 days of billing period.
- Overage events — amount of events used in excess of the events included in the current plan during the 30 days of billing period.
Overage events line will not be visible if you're on Free plan as the payment of overage is not available on this plan. - Overage cost — a cost of the amount of events used in excess of the events included in the current plan during the 30 days of billing period.
❗️Overage cost line will not be visible if you're on Free plan as the payment of overage is not available on this plan.
- Account Balance will be available if you register with a dedicated link from our partners services (forums, affiliate networks, traffic sources).
The account balance will display the amount of bonus money which can be used to cover subscription / overage cost. By default the balance is $0.00
¶ Payment Method
In this section you can specify or update the details of the default card that will be used to collect the subscription cost.
To update your payment method:
- press Update Payment Method button;
- specify Card Number, Expiration Date and CVV/CVC;
- press Save button.
Billing info form should be completed with the valid details that will be displayed in your invoices.
To update your billing info:
- press Billing Info button;
- specify the required details and press Save button.
💡 VAT details should be specified without country prefix. Select the country and then specify the numeric value of your VAT.
¶ Invoices
In this section you can see the list of all invoices associated with your BeMob account with the date on which the invoice is paid, the amount paid and status of invoice.
To see the invoice details click on Download button.
The PDF file with the invoice details will appear in the new tab of your browser.
¶ Pricing Plans
BeMob offers a Free plan and several paid plans designed for different levels of experience, traffic volume, and account requirements.
You can start with the Free Plan and upgrade as your traffic grows or your campaigns require additional functionality. The subscription can be changed later in the Subscription section.
¶ Free Plan
When you register an account with BeMob, your plan is Free by default. It includes 100,000 events per 30-day billing period, 1 month of data retention, and access to a limited set of BeMob features.
💡 Events include impressions, visits, clicks, and conversions.
The Free plan does not support event overage. Once you reach the included event limit, you need to upgrade to a paid plan to continue tracking.
| Feature | Availability |
|---|---|
| Included events | 100,000 |
| Overage | not available |
| Data retention | 1 month |
¶ Paid Plans
BeMob offers three paid plans: Professional, Business, and Enterprise. They are designed for different traffic volumes and account requirements.
The plans mainly differ in their included event quota, overage cost, data retention period, and included features.
¶ Professional
The Professional plan is designed for active affiliate marketers.
| Feature | Availability |
|---|---|
| Included events | 1,000,000 |
| Overage cost | $0.05 per 1,000 events |
| Data retention | 1 month |
¶ Business
The Business plan is suitable for users who need to scale campaigns, increase account limits, and work with a larger team.
| Feature | Availability |
|---|---|
| Included events | 10,000,000 |
| Overage cost | $0.025 per 1,000 events |
| Data retention | 3 months |
¶ Enterprise
The Enterprise plan is intended for high-volume advertisers, agencies, and users with advanced requirements.
| Feature | Availability |
|---|---|
| Included events | 30,000,000 |
| Overage cost | $0.02 per 1,000 events |
| Data retention | 6 months |
💡 For detailed information about available features, account limits, add-ons, and pricing, see BeMob Pricing or the Plans Description page.
¶ Managing BeMob Subscription
You can manage your BeMob subscription from the Subscription section of your account. There, you can upgrade or downgrade your current plan.
¶ Upgrade Your Plan
It is possible to upgrade BeMob subscription anytime.
💡 All BeMob pricing plans are pre-paid.
To upgrade BeMob subscription to a higher plan, it is required to:
- Click gear icon on the panel.
- Go to Subscription section.
- Press Change Plan button.
- Select the desired pricing plan.
- Press Continue With Professional/Business/Enterprise Plan button.
- Press Confirm Payment button to pay the selected plan.
After that your account will be transferred to the selected plan.
The detailed information about your new subscription will be available in the Details section.
If a payment is not provided immediately, you will have no access to BeMob panel until the corresponding invoice is paid.
❗️The invoice should be paid within 6 days. Otherwise, we will have to stop traffic in your account.
To provide a payment you will need to select your payment method and press Pay button.
📩 To request the alternative payment method: cryptocurrency or secure payment link, contact our support team through the live chat or at support@bemob.com
¶ Downgrade Your Plan
Before downgrading, make sure that your account meets the limits of the new plan. Depending on the plan you select, this may affect the number of active campaigns, domains, users, traffic sources, and other capacity-based limits.
If your account exceeds the limits of the new plan, you may need to reduce the number of active items before the downgrade takes effect.
💡 Before scheduling a downgrade, check the limits and features available on the new plan. For more information, see BeMob Pricing or the Plans Description page.
You can downgrade your BeMob subscription by selecting a lower plan in the Subscription section of your account.
To downgrade your plan it is required to:
- Click gear icon on the panel.
- Go to Subscription section.
- Press Change Plan button.
- Choose the lower plan you want to switch to.
- Press Continue With Professional/Business Plan button.
- Press Confirm Action button to join Professional/Business plan from the new billing period.
The downgrade does not take effect immediately. Your current plan remains active until the end of the current billing period. The new plan becomes active at the beginning of the next billing period.
For instance, the billing day of your BeMob account is the 9-th October. If you decide to downgrade your subscription to a lower plan in the middle of your billing period, it will be done at the beginning of your new billing period — the 9-th November.
After scheduling a downgrade, you can check the Next Plan field in the Subscription section to see which plan will become active next.
📩 If you want to downgrade your subscription immediately, please contact our support team through the live chat or at support@bemob.com
¶ Switch to Free Plan
Before switching to the Free Plan, review its available features and limits and make sure they meet your account requirements. In particular, check whether your current account exceeds the limits available on the Free Plan, including the number of active campaigns, domains, users, traffic sources, and other capacity-based limits.
You should also consider the lower event quota and limited data retention available on the Free Plan.
💡 For detailed information about the Free Plan, see BeMob Pricing or the Plans Description page.
To switch to the Free plan it is required to:
- Click gear icon on the panel.
- Go to Subscription section.
- Press Change Plan button.
- Select Free plan from the list.
- Press Continue With Free Plan button.
- Press Confirm Action button to join Free plan from the new billing period.
The change does not take effect immediately. Your current paid plan remains active until the end of the current billing period. The Free plan becomes active at the beginning of the next billing period.
For instance, the billing day of your BeMob account is the 9-th October. If you decide to downgrade your subscription from a paid plan to Free one in the middle of your billing period, it will be done at the beginning of your new billing period — the 9-th November.
After scheduling the change, you can check the Next Plan field in the Subscription section to confirm that the Free plan is scheduled to become active.
📩 If you want to switch to the Free plan immediately, please contact our support team through the live chat or at support@bemob.com
¶ Managing Add-ons
Add-ons allow you to extend your current subscription with additional features or higher account limits. This section explains how to purchase, manage, and disable available add-ons.
💡 For information about add-on types and how they can extend your account, see the Pricing Structure guide.
¶ Enable an Add-on
To enable an add-on:
- Go to Settings → Subscription.
- Scroll to the Features section.
- Find the feature you need and click Buy.
For amount-based add-ons, select or enter the required amount.
- Confirm the purchase.
The add-on is activated immediately after purchase. The initial charge is calculated proportionally based on the remaining days in your current billing period.
You can also purchase some add-ons when trying to use a feature that is not included in your current plan. Such features are marked accordingly in the account interface.
Select Buy as Add-On to purchase the feature separately instead of upgrading your entire subscription.
💡 Add-on payments renew automatically at the beginning of each billing period.
¶ Change an Add-on Limit
Some add-ons are amount-based, meaning you can purchase additional capacity based on your requirements.
Depending on the available add-on, you can select a predefined package or specify the amount you need. For example, amount-based add-ons may provide additional capacity for account elements, domains, users, custom columns, or other available resources.
To increase an existing limit:
- Go to Settings → Subscription.
- Scroll to the Features section.
- Find the required add-on and click Manage.
- Select or enter the new amount.
- Update the limits.
Before reducing an amount-based add-on, make sure that the resources covered by that add-on are no longer in use. For example, before reducing the number of additional user roles, you may need to remove the corresponding users or roles first.
To reduce an existing limit:
- Go to Settings → Subscription.
- Scroll to the Features section.
- Find the required add-on and click Manage.
- Select or enter the new amount.
- Update the limits.
¶ Disable an Add-on
You can disable an add-on directly from the Subscription section when you no longer need it.
The process depends on the type of add-on:
¶ Amount-based add-ons
Before disabling or reducing an amount-based add-on, make sure that the corresponding items are not being used. Depending on the add-on, this may include campaigns, domains, users, custom columns, conversions, or other account resources.
To disable an amount-based add-on:
- Go to Settings → Subscription.
- Scroll to the Features section.
- Find the required add-on and click Manage.
- Select the amount you want to remove.
- Click Switch Off Add-on.
¶ Fixed add-ons
To disable a fixed add-on:
- Go to Settings → Subscription.
- Scroll to the Features section.
- Find the required add-on and click Switch Off.
❗️ All the settings related to the disabled option will stop working.
When an add-on is disabled, the unused portion of its payment is returned to your account balance on a prorated basis. The balance can then be used for future payments.
¶ Add-ons and Plan Changes
When you upgrade or downgrade your subscription, your existing add-ons may be affected differently depending on their type. Before changing your plan, check whether the features or limits provided by your add-ons are already included in the new plan.
¶ Amount-based add-ons
Amount-based add-ons remain active when you upgrade or downgrade your subscription. They are not automatically cancelled when you change your plan.
For example, if you purchase an additional limit for domains, users, or campaigns, the add-on will remain active after the plan change unless you disable or modify it manually.
If the new plan includes a higher limit for the same resource, review your active add-ons to make sure you still need the additional capacity.
¶ Fixed add-ons
If you upgrade to a plan that already includes a fixed add-on you previously purchased separately, the add-on is automatically cancelled to prevent duplicate charges. The remaining prorated amount is returned to your account balance.
¶ Add-ons Available on Request
Some add-ons that require manual activation or have plan-specific restrictions may not be available for direct activation in the Subscription section.
If the add-on you need is not available for purchase in your account, contact the BeMob team through the live chat for assistance.
¶ Frequently Asked Questions
- Do you offer a trial period?
BeMob does not offer a trial period. When you create an account, you start with the Free plan, which allows you to explore the platform and test its functionality before upgrading to a paid plan.
- Can I upgrade or downgrade my plan at any time?
You can request a plan change from the Subscription section of your account. The time when the change takes effect depends on whether you are upgrading or downgrading your subscription.
- When will my new plan take effect?
The timing depends on the type of plan change.
Upgrade: The new plan takes effect immediately after the upgrade is completed.
Downgrade: The downgrade does not take effect immediately. Your current plan remains active until the end of the current billing period, and the new plan takes effect at the beginning of the next billing period.
You can check the Next Plan field in the Subscription section to see which plan is scheduled to become active.
- Can I cancel my subscription and disable automatic payments from the BeMob panel?
Yes. You can cancel your paid subscription directly from the Subscription section of your BeMob account. After cancellation, the subscription will not be renewed for the next billing period, so no further automatic payments will be collected. Your current subscription remains active until the end of the paid billing period.
- Can I cancel a scheduled plan change?
If your plan change has been scheduled but has not taken effect yet, contact the BeMob team via live chat to check whether the change can be cancelled or modified.
- What happens if I downgrade to a plan with lower limits?
Before downgrading, make sure your account meets the limits of the new plan. This may include limits for campaigns, domains, users, traffic sources, and other account limits.
If your account exceeds the limits of the selected plan, you may need to reduce the number of active items before the downgrade takes effect.
- How is overage charged and what happens if the payment fails?
For paid plans, overage is calculated and charged at the end of the current billing period. The overage amount is charged automatically using the payment method saved in your BeMob account.
There is no option to set a spending limit for overage. Once your account exceeds the included event quota, additional events continue to be tracked and counted as overage throughout the billing period. You cannot set a maximum overage amount or automatically stop tracking after a specific overage cost is reached.
If the automatic payment fails, the overage amount remains unpaid and the account may be restricted until the outstanding payment is completed. If the payment issue persists, contact the BeMob support team via the live chat.
📩 Need help? Contact support via live chat or email at support@bemob.com