A custom tracking domain is used for generating campaign, click, postback, impression URLs, also conversion pixel, impression pixel, landing page pixel with your own domain. While testing you can use BeMob system domains - bemobtrk.com, bemobtrcks.com, bemobtracks.com. When running actual campaigns, a custom domain is required.
The amount of custom domains that can be added in your BeMob account depends on the pricing plan.
You can also purchase the option of adding custom domains as add-on on any pricing plan. More details see on our pricing page.
When running an actual campaign it is always highly recommended to set up a custom domain. Here are the following advantages when using a custom domain:
To set up a custom tracking domain with BeMob it is required to configure CNAME DNS record.
CNAME record will allow to connect your custom domain with the BeMob system.
A general guide how you can configure and add a custom tracking domain to your BeMob account is described below:
Purchase a domain. If you don't have a domain yet, it is required to buy a domain, for example, testdomain.com and make sure that it is ready for further configurations.
There is a large number of domain registrars where you can buy a domain, e.g. GoDaddy, Namecheap, Cloudflare.
Create the subdomain for the primary domain, for instance, go.testdomain.com , track.testdomain.com
Any word or phrase on your selection can be used for the first part of your domain, if this hostname is not used by any other user on the internet.
However if you're planning to use this primary custom domain (e.g. testdomain.com) for tracking purposes only, then you can set it in BeMob without adding a subdomain.
Log into BeMob panel. Go to Settings → Domains.
Press Add custom domain button.
We highly reccomend you to use this domain instead of other BeMob deafult domains to reduce the risk of your custom tracking domain being flagged.
It is very important that your custom domain points to BeMob system domain bmtrck.com, not the other way around.
A new window with the domain settings will appear.
Select a domain registrar or DNS hosting provider.
In the drop-down list you will see the popular providers: Namecheap, GoDaddy and Cloudflare. If your domain is purchased from one of these registrars, you should select one of them.
Select Other if your domain is not configured with Namecheap, GoDaddy or Cloudflare.
Read Instruction button will redirect you to the dedicated guide on domain settings with Namecheap, GoDaddy or Cloudflare.
If you domain has been configured with '.' , it is required to remove this sign when adding it into the domain field on the side of BeMob.
If domain record is set up incorrectly, the following message will appear:
Workspaces help to separate all the working processes into areas. Along with the Users Management this option allows to organize and manage the campaigns and elements smartly.
If you are not using the workspaces option actively, leave Master selection as default.
➡️ Learn more in our Workspaces guide.
The SSL certificate will be automatically available for your custom domain within 5-20 minutes after you add the domain in BeMob. If a certificate is not available within an hour, contact our support team via live chat or at support@bemob.com
SSL certificates for custom domains are free.
If you wish to set up the custom domain for all the tracking links in your BeMob account it is required to click on Set as main next to the custom domain.
After the domain is configured as main you will see Set as main next to the custom domain record.
In this case your custom tracking domain will be visible in all the tracking links of your account.
It is also possible to select custom tracking domain on the level of campaign settings. In this case this domain will be set as main for a one or several campaigns for which you select this domain.
Go to Campaigns tab -> select the required campaign -> Edit
When selecting a domain on the level of campaign settings, it is required to make sure all tracking links and pixels (Campaign URL, Click URL, Landing page Pixel, CTA URL, Conversion Pixel) are available with this custom tracking domain.
At the same time it is possible to use default BeMob domain in Postback URL even if you selected custom tracking domain in campaign settings.
Consider for reading other guides on domains settings to expand the knowledge:
⚙️ How to Set up a Custom Cloaking Domain
⚙️ Setting Up a Domain From GoDaddy
🛠 Setting Up a Domain From Namecheap
☁️ Setting Up a Domain From Cloudflare
If you have any questions or need the assistance with the settings, contact our support team through the live chat or at support@bemob.com